Symptom
Cannot Edit HR Manager & Matrix Manager in Live Profile User Information Block.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Navigate to Employee's People Profile.
- Navigate to the Live Profile User Information portlet
- HR Manager and Matrix Manager fields are read only and cannot be edited after 1H 2022 release.
Cause
This is as per design.
Resolution
- To avoid data discrepancy, the HRIS mapping fields in this block are editable only for non-Employee Central users. For Employee Central users, these fields aren't editable from UI and can only be updated by the HRIS sync process.
- As the data for these fields are synced from EC, the previous defect of having the fields as editable is fixed and now set as read only from 1H 2022 release.
See Also
- Configuring People Profile: Custom Block
- Configuring People Profile - Configuring a User Information Block in People Profile
- 2172427 - HRIS Sync - Data Synchronization From EC to EP - Hard Coded Sync Mappings
- 2968458 - Standard Element fields are not editable (grayed out) - SAP Employee Profile
- 2654767 - EP Destination Fields Still Editable via UI for EC Users
Keywords
1H 2022, b2205, HR Manager, Matrix Manager, Live Profile User Information Block, EDU-18204, custom block, user information, personal information, not editable, read only, employee profile , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC-HRS , HRIS Sync , How To
Product
SAP SuccessFactors HXM Suite 2205