SAP Knowledge Base Article - Public

3208341 - Cannot Edit HR Manager & Matrix Manager in Live Profile User Information Block - 1H 2022

Symptom

Cannot Edit HR Manager & Matrix Manager in Live Profile User Information Block.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Navigate to Employee's People Profile.
  2. Navigate to the Live Profile User Information portlet
  3. HR Manager and Matrix Manager fields are read only and cannot be edited after 1H 2022 release.

Cause

This is as per design.

Resolution

  • To avoid data discrepancy, the HRIS mapping fields in this block are editable only for non-Employee Central users. For Employee Central users, these fields aren't editable from UI and can only be updated by the HRIS sync process.
  • As the data for these fields are synced from EC, the previous defect of having the fields as editable is fixed and now set as read only from 1H 2022 release.

See Also

Keywords

1H 2022, b2205, HR Manager, Matrix Manager, Live Profile User Information Block, EDU-18204, custom block, user information, personal information, not editable, read only, employee profile , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , LOD-SF-EC-HRS , HRIS Sync , How To

Product

SAP SuccessFactors HXM Suite 2205