3208342 - Internal server error occurred while processing when you enter data in a table in SAP Analytics Cloud for Planning (SAC)

The following behavior occurs in SAP Analytics Cloud for Planning (SAC) after the 2022 QRC 2 upgrade:

• When the user enters a value in a planning table, the value can be saved.
  However, error 'Internal server error occurred while processing’ is received and all cells in this table become unplannable (greyed out).\

• Optimize Recommended Planning Area is enabled for this model.

• SAP Analytics Cloud (Enterprise) 2022.8.10

1. Open a story with a planning enabled table.
2. Enter the value of a cell.

This issue will be fixed in an upcoming release in version 2022.8.11 or higher.

Workaround:

Deactivate the 'Optimize Recommended Planning Area' parameter for this model.

Steps to take:

1. Open the model that the story is based on.
2. Go to the 'Model Preferences'.
3. Go to the 'Data and Performance' section.
4. Uncheck the 'Optimize Recommended Planning Area'.
5. Click ok to save this preference change.
6. Save the model.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• 2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
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• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
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