Symptom
The following behavior occurs in SAP Analytics Cloud for Planning (SAC) after the 2022 QRC 2 upgrade:
-
When the user enters a value in a planning table, the value can be saved.
However, error 'Internal server error occurred while processing’ is received and all cells in this table become unplannable (greyed out).\ - Optimize Recommended Planning Area is enabled for this model.
Environment
- SAP Analytics Cloud (Enterprise) 2022.8.10
Reproducing the Issue
- Open a story with a planning enabled table.
- Enter the value of a cell.
Resolution
This issue will be fixed in an upcoming release in version 2022.8.11 or higher.
Workaround:
Deactivate the 'Optimize Recommended Planning Area' parameter for this model.
Steps to take:
- Open the model that the story is based on.
- Go to the 'Model Preferences'.
- Go to the 'Data and Performance' section.
- Uncheck the 'Optimize Recommended Planning Area'.
- Click ok to save this preference change.
- Save the model.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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