SAP Knowledge Base Article - Public

3208361 - Unable to filter Services in New Goods and Services Receipt Run

Symptom

You are trying to filter a New Goods and Services Receipt Run with a Service ABC (ABC being the Service ID), but you cannot find any result.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Select work center Goods and Services Receipts.
  2. Select view "Goods and Services Receipts Run".
  3. Click "New".
  4. Select the tab Product.
  5. Maintain "Including" in "Inclusing/Exclusion" field.
  6. Search your service ABC under Product field: no result can be found.

Cause

This is the expected system behavior.

You can filter the goods and services receipts considered for the run based on:

  • Supplier

  • Company

  • Product

  • Product Category

However, filtering via Services is currently not possible.

Resolution

Should you need any new enhancement added to the software, feel free to directly submit a request for this feature to the correct decision makers at SAP via Customer Influence.

The Customer Influence site, https://influence.sap.com, allows customers to log Improvement Requests themselves and have the ability to work directly with our technology and development group.

See Also

Goods and Services Receipts Run Quick Guide

https://help.sap.com/docs/SAP_BUSINESS_BYDESIGN/2754875d2d2a403f95e58a41a9c7d6de/2ddab085722d1014b1838a51560187a7.html?version=2202

Keywords

 Goods and Services Receipt Run, Services , KBA , SRD-SRM-GSA , Goods and Service Aknowledgement , How To

Product

SAP Business ByDesign all versions