Symptom
Uploading a custom language pack fails
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
Create a new custom language pack for any enabled language or download and edit an existing custom pack
Any mistake in the file will cause this error on upload
Some examples of possible mistakes are
- Leaving the Key column empty while trying to maintain a translation for the same line
- Mixing the key and translations columns up - adding the translation to the Key column and/or add the key to the translation column
- We recommend you edit the file in a text editor - if you miss a separator (comma)
- Save the file with the mistake and upload - error received
Cause
The file you are uploading will fail if there is a mistake in it and the system cannot read it correctly
Resolution
- Review the custom file and double check there are no mistakes
- Ensure all keys are correct and exist in the default pack
- Ensure all lines are correctly maintained with the correct key and translation
- If editing or uploading as a text file, ensure all keys are separated from their translations by a comma and that all keys and translations have the correct opening and closing double quotes
See Also
Keywords
Manage Language, Custom Language, Custom Pack, Push language packs to i18n management exception, i18n , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Problem
Product
SAP SuccessFactors Platform all versions