SAP Knowledge Base Article - Preview

3208526 - Reset password fails with error "403047 loginID does not exist" for an email address that exists in the SAP Customer Data Cloud database and is searchable

Symptom

Reset password fails with error "403047 loginID does not exist" for an email address that exists in the SAP Customer Data Cloud (Gigya) database and is searchable.


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Environment

  • SAP Customer Data Cloud
  • Registration-as-a-Service

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, password, reset, error, 403047, loginID does not exist, email, exists, search, cdc , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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