Symptom
How to Configure Candidate Status Label to Display for Agency Users in Agency Portal
NOTE: The status in this screen is for Agency users when accessing the Portal and not the same as the internal status in Candidate Pipeline.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Resolution
1. Go to Admin Center > Manage Recruiting Settings
2. Scroll down to Agency Portal Section
3. Under Recruiting Agency Access, enable “Configure label for candidate status displayed to agency users”. Save it
4. Navigate to Admin Center > Edit Applicant Status Configuration
5. Select the Applicant Status Set Name and the Status Name to configure
6. Scroll down to Agency User
7. Under Agency User Status Label, enter the Label to display in Agency Portal
8. The added Status Label will display to Agency Users
NOTE: If Configure label for candidate status displayed to agency users field is disabled, the Agency User can see only the standard applicant statuses below.
- Forwarded --> Forwarded status
- Invited to Apply --> Invited to Apply status
- Applied --> All the other applicant statuses (including Hired, Disqualified and Closed statuses)
See Also
2342261 - Agency Portal - Setting Up Agency Access - Recruiting Management
Keywords
agency user, agency portal, agency, candidate status , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-POR , Career and Agency Portals , How To
Product
Attachments
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