Symptom
- Approver is unable to approve or decline the purge request as the buttons looks greyed out/disabled
- Restrict access to purge reports of DRTM purge requests based on countries/regions to strengthen data protection and privacy.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HXM Suite 2111 ; SAP SuccessFactors HXM Suite 2205
Keywords
"Access control based on DRTM-enabled countries or regions" , "Approve/Decline", "DRTM". "Approve Purge Request" , "Decline Purge Request" , "Approve and Decline button greyed out " , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem
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