SAP Knowledge Base Article - Preview

3208549 - "Approve" and "Decline" button in DRTM Purge Requests looks greyed out /disabled

Symptom

  • Approver is unable to approve or decline the purge request  as the buttons  looks greyed out/disabled
  • Restrict access to purge reports of DRTM purge requests based on countries/regions to strengthen data protection and privacy.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HXM Suite 2111 ; SAP SuccessFactors HXM Suite 2205

Keywords

"Access control based on DRTM-enabled countries or regions" , "Approve/Decline", "DRTM". "Approve Purge Request" , "Decline Purge Request" , "Approve and Decline button greyed out " , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem

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