Symptom
You would like to delete some Invoices under Collections facet within visits.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Visits Workcenter.
- Go to Visits view.
- Open any Visit.
- Go to Collections facet.
- Select the Invoices you want to delete.
- You can see there is no option to delete them.
Cause
The invoices cannot be deleted from UI.
Resolution
If you want to delete the Invoices you can try to delete them using the A2A service. However, from the UI, it is not possible to perform this action.
This is the current expected behavior of SAP Cloud for Customer.
- If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
- If you are a customer
- Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us.
An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.
Keywords
Invoices ; Collection ; Visits ; Delete ; Remove , KBA , LOD-CRM-IND-DSD , Direct Store Delivery , LOD-CRM-ACT-VST , Visit Planning , How To
Product
SAP Cloud for Customer add-ins all versions