Symptom
- Company Logo showing with White background color instead of image
- We can see white background color at the right top corner of the page
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
Login into Instance -> At the right top corner of the page, Company Logo image not shown instead white background color is shown
Resolution
- Go to Admin Center -> Theme Manager-> edit your Theme -> Fine Tune -> Logo -> Background Color is set as White color (#FFFFFF) . This is the reason why logo is shown just as White
- To fix this issue : Go to your Theme settings and kindly unselect the Background color and select the Upload a logo button and upload the company logo and save the Theme page , click on save at the bottom of the save page and re-login to Instance and check this will solve the Issue.
See Also
Keywords
Company logo showing as White , White, Logo , KBA , LOD-SF-PLT-LGO , Company Logo , LOD-SF-PLT-THM , Theme Manager Issues , Problem
Product
SAP SuccessFactors HXM Suite 2205