SAP Knowledge Base Article - Public

3208577 - Company Logo  showing  with White background color


  • Company Logo  showing  with White background color instead of image
  • We can see white background color at the right top corner of the page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Suite

Reproducing the Issue

Login into Instance -> At the right top corner of the page, Company Logo image not shown instead white background color is shown


  • Go to Admin Center -> Theme Manager->   edit your Theme -> Fine Tune -> Logo -> Background Color is set as White color (#FFFFFF)    . This is the reason why logo is shown just as White
  • To fix this issue :   Go to your  Theme settings and  kindly unselect the Background color  and select the Upload a logo button and upload the company logo and save the Theme page  , click on save at the bottom of the save page and re-login to Instance and check this will solve the Issue.

See Also


 Company logo showing as  White , White, Logo , KBA , LOD-SF-PLT-LGO , Company Logo , LOD-SF-PLT-THM , Theme Manager Issues , Problem


SAP SuccessFactors HXM Suite 2205