SAP Knowledge Base Article - Preview

3208824 - SAP Cloud Connector Warning: -"Unable to obtain one or more hardware metrics"

Symptom

  • It has been observed that the SAP Cloud Connector under the Hardware Metrics Monitor is unable to load one or more pie charts and displaying a warning message: 
    "Unable to obtain one or more hardware metrics. See "Log And Trace Files" and in particular ljs_trace.log / scc_core.trc for details..."

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

  • ljs_trace.log (<2.17) / scc_core.trc (>=2.17) is showing below exception in case of disk metrics: -

                WARN#com.sap.scc.ui#https-jsse-nio2-8443-exec-10# #unable to obtain disk metrics           
                java.io.IOException: Permission denied in stat


Read more...

Environment

  • SAP Cloud Connector release independent. 
  • Linux Operating System.

Product

CONNECTOR FRAMEWORK all versions

Keywords

SCC, Cloud Connector, CC, sccadmin, sccgroup, user, group, Free disk space dropped below configured threshold, Free disk space dropped below configured threshold — 0 MB are free (Currently used by Cloud Connector 0 MB), free, 0, MB, free disk space, dropped, /opt/sap/scc, folder, subfolder, file system full, Hardware Metrics Monitor, alert, alerting, low disk space, /opt/sap/scc # ls -lah, Unable to obtain one or more hardware metrics. See "Log And Trace Files" and in particular ljs_trace.log / scc_core.trc for details, Unable to obtain one or more hardware metrics, pie charts missing, pie charts,  , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.