SAP Knowledge Base Article - Preview

3208915 - Live Engagement widget does not load the widget or the telephone icon is missing

Symptom


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Environment

  • SAP Cloud for Customer
  • SAP Cloud for Service
  • SAP Cloud for Sales

Product

SAP Cloud for Customer core applications 2205

Keywords

Widget not loading, C4C, Telephony, Agent Desktop, Live Activity,. Live Engagement, Unexpected token '<', SAML2, Identity Provider, IdP , KBA , telephony icon , LOD-CRM-LA , Live Activity , Problem

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