SAP Knowledge Base Article - Public

3208934 - Generated Forms did not get updated after Name Change - Onboarding Legacy

Symptom

An employee had a name change after the Onboarding activity has been completed. The newly generated forms were updated with the latest change in their Name, however, the already generated forms were not updated.

Environment

SAP SuccessFactors Onboarding 1.0

Resolution

Expected Behavior - Once the forms are already generated, all the data that are on those forms won't be updated if the candidate has updated an info in their activity.

If the customer wants to have those data be updated on those already generated forms, the only way to do it is to restart the candidate's Onboarding Activity by moving the activity back to NES and deleting all generated forms so that a new set of forms will be generated.

Keywords

Update Generated Forms, Onboarding 1.0 Forms , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Problem

Product

SAP SuccessFactors Onboarding 2205