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3208961 - Central CTS incorrectly rejects the release of a managed system

Symptom

  • Error "Could not validate" when trying to validate systems on cCTS configuration.



    See details:

    Release not supported

    Message No. CTS_CONFIG_MSG_CL011

    Diagnosis

    The CTS service plug-in only supports specific release and Support Package levels. The selected system has a release or Support Package level that is not supported.

    To find out about the supported release and Support Package levels, see SAP Note 1665940.

    Procedure

    Update your system to a release and Support Package level that is supported.

  • When doing a "Perform Check" in Admin Cockpit, the following errors appear:
    • (DOMAIN_XXX) <SID> does not have required CTS plug-in status; See SAP Note 1688276
    • CTS Bootstrapper plug-in is not installable in system <SID>
    • CTS Service plug-in is not installable in system <SID>

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Central Change and Transport System, ChaRM, Change Request Management , KBA , SV-SMG-CM , Change Request Management , BC-CTS-TMS-CTR , Central CTS - Transport Management , Problem

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