Symptom
- Your business started using the Agent Desktop
- Now business wants to revert back to using the Live Activity
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Environment
- SAP Cloud for Service
- SAP Cloud for Customer
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2202
Keywords
Coexisting, LA and AD, Live Activity and Agent Desktop, Can I use both Live Activity and Service Agent Console add-on? , KBA , LOD-CRM-LA , Live Activity , Problem
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