Symptom
"Internal Server error" happened when updating product.
Here is related error stack:
22.05.30 11:24:44:811 ERROR Caught throwable class de.hybris.platform.cronjob.jalo.CronJob cannot be cast to class de.hybris.platform.catalog.jalo.SyncItemCronJob (de.hybris.platform.cronjob.jalo.CronJob and de.hybris.platform.catalog.jalo.SyncItemCronJob are in unnamed module of loader de.hybris.bootstrap.loader.PlatformInPlaceClassLoader @1b837b1d)
java.lang.ClassCastException: class de.hybris.platform.cronjob.jalo.CronJob cannot be cast to class de.hybris.platform.catalog.jalo.SyncItemCronJob (de.hybris.platform.cronjob.jalo.CronJob and de.hybris.platform.catalog.jalo.SyncItemCronJob are in unnamed module of loader de.hybris.bootstrap.loader.PlatformInPlaceClassLoader @1b837b1d)
at de.hybris.platform.catalog.jalo.synchronization.CatalogVersionSyncJob.canPerform(CatalogVersionSyncJob.java:160)
at de.hybris.platform.cronjob.jalo.Job.isPerfomableInternal(Job.java:576)
at de.hybris.platform.cronjob.jalo.Job.execute(Job.java:1364)
at de.hybris.platform.cronjob.jalo.Job.performImpl(Job.java:812)
at de.hybris.platform.cronjob.jalo.Job.performImpl(Job.java:727)
at de.hybris.platform.cronjob.jalo.Job.perform(Job.java:639)
at de.hybris.platform.servicelayer.cronjob.impl.DefaultCronJobService.performCronJob(DefaultCronJobService.java:88)
at de.hybris.platform.catalog.synchronization.DefaultCatalogSynchronizationService.synchronize(DefaultCatalogSynchronizationService.java:131)
at au.com.cnw.core.job.ProductSyncJobPerformable.synchronizeProducts(ProductSyncJobPerformable.java:448)
at au.com.cnw.core.job.ProductSyncJobPerformable.perform(ProductSyncJobPerformable.java:237)
at de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob.performCronJob(ServicelayerJob.java:38)
at de.hybris.platform.cronjob.jalo.Job.execute(Job.java:1401)
at de.hybris.platform.cronjob.jalo.Job.performImpl(Job.java:812)
at de.hybris.platform.cronjob.jalo.Job$JobRunable.run(Job.java:681)
at de.hybris.platform.util.threadpool.PoolableThread.internalRun(PoolableThread.java:206)
at de.hybris.platform.core.threadregistry.RegistrableThread.run(RegistrableThread.java:131)
***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***
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Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud 1905
Keywords
Internal Server error, Backoffice, Product update , KBA , CEC-SCC-CDM-BO , Backoffice & Product Content Management , Problem
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