3209072 - Multiple purchase order workitems for rework in PO Creator Inbox

When Purchase Order Rework Workflow is configured with multiple approvers, “all of the recipient” option with action result “continue”, and when all the approvers request the PO for rework, then the PO creator will receive those many rework workitem in PO creator inbox.

Meaning, if the PO rework workflow is configured for 5 approvers with all of the recipient option and action result “continue” and when all the 5 approvers requests for rework, then purchaser will receive 5 same rework of PO workitem in his/her inbox.

Below are the steps with screenshot of how to create the PO rework workflow with action result “continue” and purchase order rework workflow processing:

  
Step 1:  WF configured for “Release of reworkable Purchase Order” step with multiple approvers having “all of the recipients” option along with rework purchase order exception handling with action result “continue”.

 Go to Manage Workflows for Purchase Order app.

1. Create new Workflow configuration.
2. Create a new step “Release of Reworkable Purchase Order”.
3. Choose multiple recipients and click on “All of the recipients” radio button.
4. Choose the exception handling “Rework Purchase Order” and action result as “Continue”.

 Step 2: Create PO. Now, the PO will pick the WF configured in step 1 and Manage PO app approval details tab will show the approvers configured in the WF.

 

Step 3: PO will be available with approver 1. click on request for rework. Manage PO approval details will show rework PO step in planed status.

 

 

 

Step 4: Now, PO will be available with approver 2. click on request for rework. Manage PO approval details will show first rework PO step in ready status and second rework PO step in planned status

 

 

 

Step 5: Once the PO creator resubmits the first rework of PO workitem from PO creator my inbox app, another rework of PO workitem is available with the PO creator for resubmit action. Click on Resubmit button for both the Rework of Purchase Order workitem.

 

 

 

 

Step6: Once both the rework of PO step is resubmitted from PO creator inbox, the PO goes to approved status. Here, even though two approver requested same PO for rework, instead of PO creator having one rework of PO workitem, the PO creator has two rework of PO workitem.

 

 

 

 

 

This is the current working behaviour.

PO rework process will be completed only when,
a) Rework workitems are resubmitted by Purchaser user from PO creator My Inbox app or

b) Edit the PO and save with ‘comments to approver’ from manage PO app until there is no open rework workitem for the corresponding purchase order.

  

 inquiry workflow, purchase order rework process, multiple approver rework process, release of reworkable purchase order. , KBA , MM-FIO-PUR-PO-WFL , Purchase Order Workflow , Problem

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