SAP Knowledge Base Article - Public

3209088 - Integrating BizX and LMS Post 1H 2022 Release

Symptom

After the 1H 2022 release, the Learning Integration fields in Provisioning are read only or have automatically been set. How to update the read only fields in Provisioning?

Note: Provisioning is for Partners and SAP access only.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Learning

Resolution

Note: Refer to KBA 3079390 for best practices before integration.

Learning tenant created post May 20th, 2022 with new BizX tenant:

  • Automatically integrated with the appropriate BizX tenant. There is no need to update the Learning Integration fields in Provisioning.

Learning tenant created prior to May 20th, 2022, not integrated, and is on 1H 2022 version:

  • All normal integrations are still done. Please refer to the Partner Edge Integration Guide for basics such as creating corresponding Users and Admins with appropriate permissions and IDs.
  • Make sure that environments that are being integrated are on the same release cycle. Do not integrate a preview BizX environment with a production release cycle Learning environment. This is improper setup which will require to redo integration.
  • Basic steps required for integrating BizX and Learning (still adhere to the above first):
    1. Access Learning Administration through native login
    2. Go to System Administration > Configuration > System Configuration > BIZX
      1. Change successFactorsLearningEnabled to true
      2. Update baseURL with the BizX URL. Example: https://hcm44preview.sapsf.com
      3. Update successFactorsCompanyID with the CompanyID. Example: Company12345
      4. Set metadataProviders[IDP1].value from https://saml-idp-server/idp/samlmetadata?company=${successFactorsCompanyID} to the baseURL + CompanyID. Example: https://hcm44preview.sapsf.com/idp/samlmetadata?company=Company12345
      5. Apply Changes
      6. In the SuccessFactors Learning Integration URL set the value of the LMS URL such as https://Company12345.plateau.com
      7. In the Learning Integration Status section, press Confirm
    3. The system will confirm the integration and update Provisioning
  • Note: Prior to logging out of Learning, the job will state if it's successful or not. Refresh the page to validate the status of the job. Use an incognito window to access Provisioning to validate.

Learning tenant created prior to May 20th, 2022, not integrated, and is not on 1H 2022 version (VSaaS):

  • Engage Product Support so a backend job can be ran by the Operations team to integrate the environments. Please make sure to provide:
    1. Company ID
    2. BizX Data Center URL
    3. Learning URL

Learning tenant created post May 20th, 2022 and will be integrated to existing BizX tenant:

  • This is most likely a scenario that there was integration done that has a mismatch of release cycles between Learning and BizX. Example would be a preview release cycle Learning environment but a production release cycle BizX environment. When fixing this, do the following:
    1. Follow the best practices as noted above
    2. Delete the Authorized Consumer Service Learning URL entry
    3. Disable the Learning Integration under Company Settings
    4. Follow the process outlined in KBA 3209088

Keywords

integration, bizx, read, only, provisioning, learning, integration, uri, url, unable, update, change, 1H, 2022, integrate, vsaas, , KBA , LOD-SF-LMS-INT , Integrations with BizX , How To

Product

SAP SuccessFactors Learning all versions