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3209108 - Solr Index Documents are not being persisted after Full-Index - SAP Commerce

Symptom

(The following example will use Electronics Storefront Data)

After performed a full-index job from Backoffice and it finished without errors, however, there is no results on storefront when searching:

noResultsInStorefront.png

Also, querying the documents on Solr Admin UI returns nothing, which indicates that there is no data persisted on collection:

solrEmpty.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

index, full, delete, update, solr, collection, persistence, missing, documents, commerce, cloud, ccv2 , KBA , CEC-SCC-COM-SRC-SER , Search and Navigation , How To

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