SAP Knowledge Base Article - Public

3209141 - Error when accessing 'Configure Standardization Mapping' - H1 2022 - Recruiting Management

Symptom

When accessing Admin Center > 'Configure Standardization Mapping' page you receive the following error: 

errorId=ee2485a9-b545-48f3-9c82-c4e6859840e6, fingerprint=c4d19413cb31313234b8ea264f3d7b64990ba5e1, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=ee2485a9-b545-48f3-9c82-c4e6859840e6)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management 2205

Reproducing the Issue

  1. Login
  2. Navigate to Admin Center 
  3. Search 'Configure Standardization Mapping'
  4. From the 'Object' field, select 'Candidate Standardization'
  5. Error message appears

Resolution

This appears to be caused by the H1 2022 Production Release. RCM Engineering team is aware of this issue and is working to provide a solution soon. Currently, there is no date on a fix. We recommend you add this KBA to your favourites to see the latest updates. 

Keywords

Candidate, Error, message, errorId, Fingerprint, Object, Admin, Center, Configure, Standardization, Mapping, release, 2205, , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Bug Filed

Product

SAP SuccessFactors Recruiting all versions