SAP Knowledge Base Article - Preview

3209166 - Can't set two Instructors when setting ILT Zoom session: No launch link with Red error message "Instructor is not currently authorized Or Invalid Authorization for ZoomTraining."

Symptom

  • Unable to set 2 instructors in Zoom even though both instructors show Authorized for Zoom
  • Setting a particular user as Instructor in a Zoom session causes a different user to become unauthorized for the Zoom integration
  • Why am I no longer authorized for Zoom when my user profile and settings page shows that I am authorized for the Zoom integration
  • The instructor appears to be authorized so why do I see a red error message of "Instructor is not currently authorized Or Invalid Authorization for ZoomTraining.", and no launch link is created for the session, the session is not created in Zoom


Read more...

Environment

SAP Litmos Training

Product

SAP Litmos Training 2202

Keywords

zoom, error, launch, link, instructor, host , KBA , LOD-SF-LIT-ZOOM , Integrations - Zoom , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.