SAP Knowledge Base Article - Public

3209175 - Difference between Low and High Priority in the Email Templates

Symptom

Customer has requested information on Low and High Priority configuration in Email Templates

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Resolution

If priority is set to high, an email will be sent with high importance. Please refer the below screenshot for a high priority email sent from SF-

Keywords

Email Services, Email Templates, High priority, Low priority, Importance , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding 2111