SAP Knowledge Base Article - Public

3209175 - Difference between Low and High Priority in the Email Templates


Customer has requested information on Low and High Priority configuration in Email Templates

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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If priority is set to high, an email will be sent with high importance. Please refer the below screenshot for a high priority email sent from SF-


Email Services, Email Templates, High priority, Low priority, Importance , KBA , LOD-SF-OBX-EML , Notifications , How To


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