SAP Knowledge Base Article - Public

3209188 - Behaviour when proxying with someone who has a different banner image configured

Symptom

When proxying with another user, with a different banner image configured by division, can the user see the banner image from the user proxied?

Reproducing the Issue

Configuring a Different Banner Image on the Home Page for Different Groups:

  1. Go to Admin Center > Theme Manager.
  2. For each landing page theme you've created, go to Fine Tune > Home Page (Latest) >  Desktop banner image and select Upload an image.
  3. Upload a banner image.
    For best results, use an image with an aspect ratio of 16: 9.
    The uploaded image is displayed in the Theme Preview area.
  4. Save your changes.

Reproducing the scenario:

  1. Loggin
  2. Proxy with another user from a different theme group.
  3. When proxying the theme should be the user theme, not the theme of the proxied user.

Resolution

No, theming is always tied to the user logged in. Proxying to a different user account will still display the actual logged in user theming not the proxy user's targeted theme.

See Also

Configuring a Different Banner Image on the Home Page for Different Groups - SAP Help Portal | SAP Help Portal

Keywords

Proxy, Theme, Banner Image, Banner, Group, Division, Banner image for different groups, Proxying, Proxy banner, Different banner, wrong banner , KBA , LOD-SF-PLT-LHOM , Latest Home Page , How To

Product

SAP SuccessFactors HXM Suite Core 2205