SAP Knowledge Base Article - Preview

3209189 - How to find the correct component for my incident when opening a ticket with SAP Commerce and ERP or S/4

Symptom

You want to open a ticket to Product Support regarding something related to the back end, but a SAP Commerce component is probably not correct, since that is a front end product.
This KBA describes how you can find a component from the back end so you can open a ticket for the appropriate team, responsible for that.


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Environment

Back end (ERP or S/4)

Product

SAP Commerce 1905 ; SAP Commerce 2005 ; SAP Commerce 2011 ; SAP Commerce 2105 ; SAP Commerce Cloud 1905 ; SAP Commerce Cloud 2005 ; SAP Commerce Cloud 2011 ; SAP Commerce Cloud 2105

Keywords

KBA , CEC-COM-CPS , SAP Commerce , How To

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