SAP Knowledge Base Article - Preview

3209189 - How to find the correct component for my incident when opening a ticket with SAP Commerce and ERP or S/4


You want to open a ticket to Product Support regarding something related to the back end, but a SAP Commerce component is probably not correct, since that is a front end product.
This KBA describes how you can find a component from the back end so you can open a ticket for the appropriate team, responsible for that.



SAP Commerce, integrated with ECC or S/4HANA


SAP Commerce Cloud all versions ; SAP Commerce all versions


KBA , CEC-SCC-INT-IAPI , Integration APIs , How To

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