SAP Knowledge Base Article - Public

3209201 - External User Visibility Tool is not visible in Admin Center

Symptom

The External User Visibility page is not visible in Admin Center

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Search for External User Visibility in Admin Center 
  2. No Results in the search

Cause

The user searching for External User Visibility page does not have the All(External Onboarding User) target population.

Resolution

Kindly make sure that the user searching for External User Visibility is provided the below permissions from a permission role with target population as All(External Onboarding User)-

Administrator Permissions--> Manage Onboarding or Offboarding-->  Enable Object Visibility for External Hires permission

Keywords

Onboarding, External user Visibility, No Result , KBA , LOD-SF-OBX-ACC , Accessibility , Bug Filed

Product

SAP SuccessFactors Onboarding 2111