SAP Knowledge Base Article - Public

3209214 - Route map step is being skipped for a specific user in all the job requisitions


  1. A user was added in the route map from the short job requisition page and this particular step is being skipped.
  2. The name of a user was changed in the job requisition who is part of the route map to this affected user, now this particular step gets skipped in the route map.


SAP SuccessFactors Recruiting Management


This is working as designed. Route map step will get skipped when the user doesn't have the login permission.


  1. Go to Admin Center > Manage Permission Roles
  2. Select a role where "Affected user" is part of
  3. On permissions button, click on General User permissions link in the pop up> check "User Login"
  4. Click on Done and save changes.

See Also

KB Article 3043436 - Approver is not showing in the route map - Recruiting Management


Requisition route map, requisition workflow, recruiting user skipped, operator skipped, route map skipped, general user permission, user login permission. , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Known Error


SAP SuccessFactors Recruiting all versions