SAP Knowledge Base Article - Public

3209214 - Route map step is being skipped for a specific user in all the job requisitions

Symptom

Certain users added in the route map leads to that step being skipped in the Job Requisition route map (workflow).

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

When a specific user is added in the route map from the short job requisition page.

That particular step step is being skipped. This happens to certain users/operators only.

Also, change the name of a user in the job requisition who is part of the route map to this affected user.

And, you can see that particular step gets skipped in the route map.

Cause

This is working as designed. Route map step will get skipped when the user doesn't have the login permission.

Resolution

Admin Center > Manage Permission Roles > Select a role where "Affected user" is part of

click on permissions button > click on General User permissions link in the pop up> check "User Login" > Done and save changes.

See Also

3043436 - Approver is not showing in the route map - Recruiting Management

Keywords

Requisition route map, requisition workflow, recruiting user skipped, operator skipped, route map skipped, general user permission, user login permission. , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Known Error

Product

SAP SuccessFactors Recruiting 2211