SAP Knowledge Base Article - Preview

3209438 - SAP does not start due to "ThrInitServInfo: MtxOpen failed (7)"


SAP does not start.

When checking the Dispatcher trace file (dev_disp), it is verified that a work process requested the shutdown.

For example:

[date and time]
*** DpRqNoWpHandle: SHUTDOWN request from Wxx received (reason=DP_SHUTDOWN_INIT_FAILED) ***

********** SERVER SNAPSHOT 1 (Reason: Hard Shutdown / Time: [date and time]) - begin **********

When looking at the corresponding work process trace file (dev_wXX), the following error is seen:

M [date and time]
M  rdisp/daemon/periodic_check: -1
M  *** ERROR => ThrInitServInfo: MtxOpen failed (7) [thxxrun1.c   308]
M  *** ERROR => ThrExclusiveInitRunTime: ThrInitServInfo failed (-1) [thxxrun1.c   236]
M  *** WARNING => ThExclusiveStartUp: ThrExclusiveInitRunTime failed (-1) [thxxext.c    729]
M  *** WARNING => ThShMInit: ThExclusiveStartUp failed (WARNING-CORE-INIT_RUNTIME_FAILED) [thxxhead.c   1910]
M  *** WARNING => ThIPCInit: ThShMInit failed (WARNING-CORE-INIT_RUNTIME_FAILED), shutdown server [thxxhead.c   1666]
M  ********** SERVER SNAPSHOT 1 (Reason: Hard Shutdown / Time: [date and time] ) - begin **********



  • SAP NetWeaver ABAP based system
  • ABAP Platform based system


ABAP platform all versions ; SAP NetWeaver all versions


KBA , BC-CST-STS , Startup Service , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-CST , Client/Server Technology , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.