SAP Knowledge Base Article - Public

3209498 - Email trigger "Complete and Submit Your Job Application" keeps on sending notification - Recruiting Management

Symptom

The email trigger "Complete and Submit Your Job Application" triggered even if the saved application got deleted.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. As a Candidate start applying to a Job Requisition and click on save without submitting the Application
  2. The Application is successfully saved as a draft
  3. After 1 day, go to Job Management > Saved Applications > Delete Application
  4. Delete the Application
  5. A message appears that the Application got successfully deleted
  6. Despite deleting the Application, the email "Complete and Submit Your Job Application" still gets triggered to the candidate

Resolution

The issue has been identified as a defect and our Engineering Team is already investigating. 
If you would like to have further updates on the progress, Please follow up this KBA by clicking on the star icon in the upper right corner.

Keywords

Email, Application, Deleted, Saved, Draft, Sending, Notification, Trigger, Complete, RCM-107341, KI2205 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Known Error

Product

SAP SuccessFactors Recruiting all versions