Symptom
We couldn't locate Email Content Types or Email Template Content Types in the Content Editor's list of Content Types.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Marketing Cloud
Reproducing the Issue
- Go to Content Studio.
- Choose All Content.
- Here you can see Email Content Types and Email Template Content Types are missing from the list of Content Types.
Cause
- Email Content Types and Email Template Content Types are missing.
- Email templates are only available for marketing experts with write access.
Resolution
Because there is no authorization concept in the email editor, you must have write access.
Follow the below configurations
General Tab
Restriction ‘ ‘ = Messages to the restriction “Marketing Engagement Instances” for write access.
See Also
Keywords
Email Content Types, Email Template Content Types, SAP Marketing Cloud, Content Studio, Write Access , KBA , CEC-MKT-MEM , Content Studio: E-Mails and other messages , Problem
Product
Attachments
| Pasted image.png |
| Pasted image.png |
SAP Knowledge Base Article - Public