SAP Knowledge Base Article - Public

3209631 - Duplicate information

Symptom

The customer is facing an issue with the posts and comments in JAM. The information is being duplicated when posted.both show same timestamp, same number of likes, same everything. Essentially, the same feed entry appearing twice. Unexpected behaviour, duplicated comments and posts.

Environment

SAP Jam Collaboration

Reproducing the Issue

Jam Group

1. User edits a feed with an image/document attached to it

2. After the edit when someone comments on the feed, a new feed will be created with the duplicated information.

Resolution

This will be fixed in the next Jam release July 14th 2022

Keywords

KBA , LOD-SF-JAM-GRP , Group Issues , Known Error

Product

SAP Jam Collaboration 1905