SAP Knowledge Base Article - Public

3209655 - Updated Picklist Label Not Reflecting in Standard Element

Symptom

Changes to picklist label do not reflect in Standard Element.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Sample scenario:

  1. Picklist is added to Employee Central field, such as "custom-string1";
  2. "custom-string1" is mapped to an Employee Field, such as "custom01";
  3. Upon updating the label of one or more picklist values, the changes reflect on the Employee Central field: "custom-string", but do not reflect on Employee Profile: "custom01".

Cause

This is expected behavior as per the current product design.

Resolution

The updated picklist label reflects in the Employee Central field because that is the field to which it is associated.

The Employee Profile field is synced by the HRIS Sync. If no change that triggers the job, such as a change to the Job Information, Personal Information, Compensation Information and so on, the Employee Profile field will still display the old label.

In order to fix that, performing a dummy change to the Employee Central block (Job Information, Personal Information, Compensation Information, etc.) can be made.

If there were several updates to several picklist values and/or picklists, a Full HRIS Sync may be considered.

See Also

2080065 - What is a Full HRIS Sync? - Employee Central

Keywords

Picklist, Label, Update, Change, Value, EC, EP, Employee Central, Employee Profile, Standard Element, User Info, User Information, Field, Block, Profile, Not reflecting, Not propagated, Not synced, HRIS Sync, Mapping, HRIS Mapping, Synchronization, Out of sync, Outdated, Old value, Previous value, UDF, HRIS Element , KBA , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-PLT-PCK , Picklist Management Issue , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions