SAP Knowledge Base Article - Public

3209696 - Server Error while Posting Jobs to Job Board or accessing Manage Recruiting Posting

Symptom

Customer are facing different issue while trying to access RPO : 

- Unable to access "Manage Recruiting Posting" > Server Error

- Unable to see the button "Post Job"

- Unable to see the "Job Posting Table".

Candidate "Unable to apply on jobs posted with RPO"

Environment

SAP SuccessFactors Recruiting Posting (RPO)

Reproducing the Issue

  1. Login to the instance
  2. Navigate to Recruiting-->access any open requisition-->Job Postings tab-->click on Post and Manage jobs button or access Manage Recruiting Posting
  3. Error message "A server error has occurred"




Resolution

The issue happened between  3h00pm (CET) to 8:00pm (CET). Engineering team has resolved this issue.

Our engineering team is currently investigating the root cause of this issue.

Keywords

A server error has occurred, Post and Manage Jobs, recruiting posting, RPO, Manage Recruiting Posting
, KBA , LOD-SF-RPO-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Recruiting Posting all versions