SAP Knowledge Base Article - Public

3209761 - Picklist not sorted in mobile time off - Employee Central

Symptom

Employee time object has a custom field with a picklist associated with it. The picklist is sorted alphabetically in the desktop application. But, in the mobile application the values in the picklist are not sorted.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central : Time Off
  • SAP SuccessFactors Employee Central : Mobile Application

Reproducing the Issue

  1. Configure a custom field in employee time object with a picklist associated with it
  2. The picklist should be sorted in alphabetical order in picklist center:

  3. Open mobile application (both Android and iOS) as an employee
  4. Go to time off and create a new request
  5. Select the custom field with picklist associated with it
  6. The field values are not sorted alphabetically, even though the same values appear in alphabetical order in desktop application
     
    1. Desktop





    2. Mobile:

Cause

The picklist values are retrieved by the mobile application in a different way as compared to desktop. Hence the values are not sorted in the mobile application. This is currently a gap in the mobile functionality.

Resolution

  • There is an enhancement request MOB-78478 to enhance the current behavior.
  • Currently there is no fix date available for it.
  • Once it is implemented, it will be included in release notes.
  • You may call SAP hotline number or contact your CSM to know current status of this enhancement request.

Keywords

MOB-39093, Time off, Mobile, picklist, sort, alphabetical, order, custom field, Android, iOS, Employee Central , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , Problem

Product

SAP SuccessFactors Employee Central 2205 ; SAP SuccessFactors HXM Suite Core 2205

Attachments

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