SAP Knowledge Base Article - Public

3209878 - Missing The Create Related Items (+) Button Inside TI

Symptom

You open any TI e.g Accounts and notice the "+" button is missing.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Customers Workcenter -> Accounts View -> Open Any Account.
  2. In the header, the mentioned button is missing.

Cause

The visibility of this button is controlled by the company setting "Enable Easy Create from Object Detail View".

If this is not enabled, the button will not show.

Resolution

  1. Click User Icon on top right of screen.
  2. Choose Settings.
  3. Choose Company Settings.
  4. Enable the company setting.
  5. Save and refresh the system/browser to see the changes applied.

Keywords

Enable, Easy, Create, Object, Detail, View, +, Button, Related, Item, Items, New , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions