3210131 - Error Message "Failed to move email. Outlook folder "Inbox" not found in Outlook."

When you execute the bot 'Business Document Extraction from Email', the execution fails with below error in the log file

"Failed to move email. Outlook folder "Inbox" not found in Outlook."

SAP Business Bydesign

You would have provided "Inbox" as outlook folder as inputs to bot in which mails are supposed to move.

You have to create new folder under Inbox folder and provid that during in inputs of bot. So that, if bot found email matching the search criteria then it can be moved into provided folder from inbox.

Please read the guide related to bot provided on store to know about the bot functionality and configuration

Inbox, outlook, not found, irpa, email, 1x1 , KBA , AP-ML-RPA-EXE-1X1 , Bot - Business document extraction from e-mail , Problem