SAP Knowledge Base Article - Preview

3210466 - Usage of Phone and Email in Utilities Address Independent Communication Data in C4C

Symptom

It is desired to populate the Email and Phone in Address Independent section, but the fields are not displayed in Utilities Communication Data facet for Individual Customers BO.


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Environment

 SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Person, not showing, not populating, not displaying , KBA , LOD-CRM-IND-UTL , Utilities , How To

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