Symptom
Custom field in Personal information is not editable in Personal data collection step
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- The custom field created in Personal Information section of Personal Data Collection
- Field is marked editable in Manage Business Configuration
- Added in Onboardee Data Model
- Field has edit permission in custom external onboardee role
Cause
The 'Personal Information actions' in 'Employee Central Effective Dated Entities' has only view permissions
Resolution
- The edit access permission should be enabled to 'Personal Information actions' in 'Employee Central Effective Dated Entities' for the external Onboardee role.
- All custom or standard fields in Personal Information will be editable for the onboardees
- There is no option to make few fields editable and non-editable via custom onboardee role
Keywords
Personal Information, Personal Data Collection, Field editable, not editable, ONB 2.0, Onboarding 2.0, PDC fields read only , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding