SAP Knowledge Base Article - Public

3210511 - Custom Field not editable in Personal Data Collection - Onboarding 2.0


Custom field in Personal information is not editable in Personal data collection step


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. The custom field created in Personal Information section of Personal Data Collection
  2. Field is marked editable in Manage Business Configuration
  3. Added in Onboardee Data Model
  4. Field has edit permission in custom external onboardee role


The 'Personal Information actions' in 'Employee Central Effective Dated Entities' has only view permissions


  1. The edit access permission should be enabled to 'Personal Information actions' in 'Employee Central Effective Dated Entities' for the external Onboardee role.
  2. All custom or standard fields in Personal Information will be editable for the onboardees
  3. There is no option to make few fields editable and non-editable via custom onboardee role


Personal Information, Personal Data Collection, Field editable, not editable, ONB 2.0, Onboarding 2.0, PDC fields read only , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem


SAP SuccessFactors Onboarding