3210543 - Error when trying to view Candidate Ratings

Symptom

When clicking on "View Candidate Ratings" 2 error occur:

errorId=null, timestamp=null, errorMessage=Cannot read properties of null (reading 'length'), errorName=TypeError, server=42ps4bcf52t, versionInfo=Release%3A%20%20%2020220525232542%0AServer%3A%20%20%20%2042ps4bcf52t%0ATimestamp%3A%202022-06-03T09%3A25%3A00.487-0400

and

An error occurred while retrieving candidate rating data. Please contact your administrator.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Keywords

Competency, error, candidate, ratings , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

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