3210568 - Error Message "ID Mapping for external value XXXXXX of Material ID (Internal Format) missing" Occurs when Replicating Documents from ECC to C4C

Symptom

You have an Integration between ECC to C4C and try to replicate a Sales Order/Sales Quote. However, when you search for it in C4C you can't find it. Then, you search for the message related to this replication in Web Service Message Monitoring and see the following error: "ID Mapping for external value XXXXXX of Material ID (Internal Format) missing".

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Equipment; Registered Product , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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