3210645 - Displaying employees who hold two positions or more in succession org chart people search

When we search in the succession org chart via People for a user who is incumbent for more than one position, only one of the positions appears.

SAP SuccessFactors Succession Management

This is the expected behaviour for the search.

The Succession Org Chart is not prepared to handle an employee holding more than one position. Therefore, when you search by an employee, the system will always display the first position that is found in the database, not allowing you to select which of the positions assigned to the employee you want to view. This applies to both Legacy Positions and MDF Positions (when searching by People) nomination methods. For you to be able to view the second position, you will need to search for the manager or direct reports of this second position and then navigate through the hierarchy.

If this is a common scenario in your company, there are a few workarounds to show your users that a given employee is holding two or more positions: 

• Display the "Successors" portlet in the Employee Profile, which will list both positions of the employee. This would make the users aware that a given employee is incumbent for two positions and this allow them to search on the other position (the one the Succession Org Chart does not retrieve) by other means (searching for the manager or direct reports and navigating the hierarchy).
• The second workaround would be to use a custom field (or repurpose another field) to indicate that the employee holds more than one position and display this field in the Succession Org Chart. The same concept applies here that, if the user is aware that a given employee is incumbent for two positions, they can search on the other position by other means.
• This workaround is only applicable to MDF Positions. MDF Positions allow you to search by the Position in the Succession Org Chart. Based on this, we can make the incumbent field of the position searchable and search on the employee's UserID in the Position search box. This would bring the two or more positions associated to an employee. 

For more information, please see Wiki - Succession Org Chart - Overview and Getting Started

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