Symptom
The expected Bill-to party (or any other master data involved party) is not getting determined as expected to a transactional document.
Environment
SAP Cloud for Customer
Cause
The party in question is set as obsolete. If a business partner is set as obsolete, it will not get pulled as active involved party by automatic system determination and the system would move to the next determination step.
Resolution
This is expected system behaviour.
See Also
- Blog: Party Role Determination in a Sales Document
- KBA 2806352 - The same Sales Order can be found inside two different Accounts
- Blog: Overview on Party Determination and Involved Parties in SAP Cloud for Customer
Keywords
Bill to, determination, wrong, , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem
Product
SAP Cloud for Customer core applications 2205