Symptom
When working with Individual Customers, you want to maintain Visit Hours, but the Visiting Hours tab cannot be found in the Adaptation.
The same tab can be seen on Account TI, hence you expected that it would be present in Individual Customer too.
Environment
SAP Cloud for Customer
Reproducing the Issue
Cause
Currently, Visiting Hours can just be maintained for Accounts.
Resolution
For Individual Customers, you can maintain visit information. In each individual customer, under Visits, you can maintain visit frequency and duration for a general visit to the customer. Also, in each individual customer, under Visits Details tab, you can maintain visit frequency and duration for a specific visit type and sales area.
See Also
Keywords
Individual Customer; Visiting Hours; , KBA , LOD-CRM-ACC-PRI , Private Account (Customers) , How To