3210979 - BPE Error "frequency cannot be empty for pay component XXX" despite value being sent from RCM - Onboarding

• Error found in Business Process tile like:
• An error occurred while saving the HRIS data for the user XXX XXX due to the following reason: {"responsePayload":[{"userSysId":"XXXX","hrisSaveStatus":[{"elementType":null,"key":null,"statusCode":"ERROR","errorInfo":"PayComponent - XXX : frequency cannot be empty for pay component XXX."}]}]}.
• Check suite integration page to see that value and mapping is maintained in RCM.

SAP SuccessFactors Onboarding

payComponentRecurring, frequency, BPE error, recruiting, onboarding, missing values, Pay Comp, pay component, mapping, incorrect mapping, frequency ID, label , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem