SAP Knowledge Base Article - Public

3211052 - The "Give a badge to.." feature in the search action/people search is not executing.

Symptom

While searching for "Give a badge to.." in the search action/people search and then selecting a user it is not getting executed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors People Profile

Reproducing the Issue

  1. In the homepage search for "Give a badge to..." and select an user for whom you want to grant the badge;
  2. After clicking on the user nothing happens, as it should display the list of badges which are available;



  3. This issue is happening when searching in homepage or people profile page, but when navigating to manage action search page and then search for "give a badge" option it is working correctly.

Cause

This is a known defect.

Resolution

  • The fix is planned to be patched(PTCH-38838) tentatively scheduled for 13th July 2022(b2205p13) for Preview and 15th July 2022 for Production environments.
  • As a workaround, you can search for the user and hover over the name an quickcard will be displayed ->Then by clicking on action and give a badge user can grant a badge.

Keywords

Badges, Give a badge, action search, people search, Grant a badge, WEF-28704, PTCH-38838, b2205, 1H 2022 , KBA , LOD-SF-EP-ADM , Roles & Permission / Directory search , Problem

Product

SAP SuccessFactors HXM Suite 2205

Attachments

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