Symptom
In Archive Center, the call for a document which is housed on Google Clouds Storage (S3) returns as a 404 (not found) error.
In the localhost_access_log-##-##-####.txt the rejected call is seen as:
10.2.206.145 - - [26/Sep/2021:09:37:44 -0500] "GET /archive?info&pVersion=0045&contRep=B1&docId=42010AB71C1A1EDBBFF8C38D7FB30921&accessMode=r&authId=CN%3DSP7&expiration=20210926163739&secKey=MIHxBgkqhkiG9w0BBwKggeMwgeACAQExCzAJBgUrDgMCGgUAMAsGCSqGSIb3DQEHATGBwDCBvQIBATATMA4xDDAKBgNVBAMTA1NQNwIBADAJBgUrDgMCGgUAoF0wGAYJKoZIhvcNAQkDMQsGCSqGSIb3DQEHATAcBgkqhkiG9w0BCQUxDxcNMjEwOTI2MTQzNzM5WjAjBgkqhkiG9w0BCQQxFgQU1RZdXd8ZAYlBGyzLHDH7sE0VmHwwCQYHKoZIzjgEAwQuMCwCFHZzHLcL%2F2eXBnZ9NWoM6%2B5fdFbxAhRrT0vAWS5W9tX%2FLeUjfn1nS6Zv9A%3D%3D HTTP/1.1" 404 6911
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Environment
SAP Archiving by OpenText 16.2, 20.2, 21.2
Product
Keywords
KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem
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