SAP Knowledge Base Article - Public

3211287 - Extension Field Data Does Not Pass From Customer Invoice to Journal Entry

Symptom

You have an extension field in the Customer Invoice, and although you have checked the extension scenarios, the field in the Journal Entry is not correctly passed.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Search and open ABC (ABC refers to the Customer Invoice ID).
  4. See extension field with data "XYZ" (XYZ means the data that is filled in the extension field).
  5. Go to Document Flow tab.
  6. Open respective Journal Entry.

See extension field is empty.

You expected the "XYZ" to appear also in the Journal Entry.

Cause

When creating extension fields through the key user settings, the field has further usage scenarios that can be defined, and within this is extension scenarios. There is no extension scenario that takes fields from Customer Invoice to Journal Entry. The only extension scenario related to Financials takes the field and fills in in the TRP register item - so you can see the extension field filled if you view the line item details of the Customer Invoice through the Customer Account monitor, as that is where that extension scenario takes it.

Resolution

As a workaround you can see the extension field in the Customer Account monitor, in the Receivables work center. System is working as designed.

Keywords

Extension field, Journal Entry, Customer Invoice, data, extension scenario , KBA , SRD-FIN-GL , General Ledger , How To

Product

SAP Business ByDesign all versions