SAP Knowledge Base Article - Public

3211304 - Authorized to Teach - Accented Character Does Not Display Appropriately

Symptom

  When accessing the Authorized to Teach section, during the scheduling of an instructor-led item, the Item ID with an accented character does not render correctly.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create an instructor-led item with an example ID of "1H2022-á"
  2. On the item record go to Actions > Schedule
  3. In the Add New Class page, select the "+" symbol on "Primary Instructor" field
  4. Scroll down until the Authorized to Teach block displays, which will show the Item ID field. The accented character will show as a "?"

Resolution

This issue is resolved in the 2H 2022 release.

Keywords

KI2205, accent, accented, character, symbol, question, mark, ?, wrong, incorrect, encoded, encoding, learning, class, authorized, teach, instructor, item, ID, WEF-28170, INC1876994 , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Known Error

Product

SAP SuccessFactors Learning 2205