Symptom
When replicating materials from external system to C4C, an error is raised in the web service message monitoring: "Code List Mapping for field CustomerTransactionDocumentItemProcessingTypeDeter with value".
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Go to the Administrator work center.
-
Go to the General Settings work center view.
-
Open the Web Service Message Monitoring under System Administration.
-
Select query Erroneous.
- Find the error message "Code List Mapping for field CustomerTransactionDocumentItemProcessingTypeDeter with value".
Cause
Currently, C4C only supports the below values for CustomerTransactionDocumentItemProcessingTypeDeterminationProductGroupCode:
- NORM
- PICK
- SHIP
Resolution
This is the standard behavior of the system. And this feature is not supported in the current release of SAP Cloud for Customer.
1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder
2. If you are a customer:
Contact your Account Executive.
Check the link for SAP Advisory Services.
An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:
Keywords
CustomerTransactionDocumentItemProcessingTypeDeter, Product group code, Item group Code; CustomerTransactionDocumentItemProcessingTypeDeterminationProductGroupCode; , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To