SAP Knowledge Base Article - Public

3211370 - Error Message "Solve Configuration Issue in Code List Mapping for field CustomerTransactionDocumentItemProcessingTypeDeter" when Replicating Materials to C4C


When replicating materials from external system to C4C, an error is raised in the web service message monitoring: "Code List Mapping for field CustomerTransactionDocumentItemProcessingTypeDeter with value".


 SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.

  2. Go to the General Settings work center view.

  3. Open the Web Service Message Monitoring under System Administration.

  4. Select query Erroneous.

  5. Find the error message "Code List Mapping for field CustomerTransactionDocumentItemProcessingTypeDeter with value".


Currently, C4C only supports the below values for CustomerTransactionDocumentItemProcessingTypeDeterminationProductGroupCode:

  • NORM
  • PICK
  • SHIP


This is the standard behavior of the system. And this feature is not supported in the current release of SAP Cloud for Customer.

1.  If you are a partner: please use or the Partnerfinder

2.  If you are a customer:

Contact your Account Executive.

Check the link for SAP Advisory Services.

An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:



CustomerTransactionDocumentItemProcessingTypeDeter, Product group code, Item group Code; CustomerTransactionDocumentItemProcessingTypeDeterminationProductGroupCode; , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To


SAP Cloud for Customer core applications all versions