Symptom
- The Housekeeper Garbage Collector (HK GC) process terminates with an "Infected with signal 11" error in the module hk__wash_mass():
Current process (0x55002b) infected with signal 11 (SIGSEGV)
Address 0x0x0000000001e07a52 (hk__wash_mass+0x102), siginfo (code, address) = (1, 0x0x0000000000000010)
- This error is followed by a stack trace that includes functions:
hk__wash_mass
hk__pool_wash
hk__wash_main - The HK GC process fails while it is holding a spinlock in default data cache resulting in abrupt ASE crash.
Spinlocks held by kpid 5570603
Spinlock default data cache at address 0x000000014a813700 owned by 5570603
...
ueshutdown: exiting
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Environment
- SAP Adaptive Server Enterprise (ASE) 16.0
- SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
Product
SAP Adaptive Server Enterprise 16.0 ; SAP ERP 6.0
Keywords
CR#826685, CR826685, 826685, CR826934, 826934, CR#826934, hk__wash_mass , "signal 11", SEGV, segmentation, storage, access, violation, fault, segfault, kisignal, stacktrace , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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