SAP Knowledge Base Article - Preview

3211765 - Enabling HTTPWatch/Chrome/MS Edge console logs while troubleshooting Cloud for Service UI

Symptom

  • You are experiencing UI or performance issues while accessing SAP Cloud for Customer (Sales or Service)
  • Support has requested you to capture and provide traces to help with further analysis
  • This KBA provides the basic steps required to enable traces for HTTPWatch, Google Chrome or Microsoft Edge

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.


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Environment

  • SAP Cloud for Customer
  • SAP Cloud for Sales
  • SAP Cloud for Service

Product

SAP Cloud for Customer core applications 2205

Keywords

Troubleshoot, Chrome, Console, Performance, UI, User Interface , KBA , LOD-CRM-SRP , Service Request Processing , AP-RC-UIF , C4C UI Framework , Problem

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