SAP Knowledge Base Article - Public

3211809 - National ID card type is editable even when not have the permission - Onboarding

Symptom

National ID card type is editable even when not have the permission

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. OnboardingExternalUser must have view permissions for National ID Information and National ID
  2. Login to a Candidate
  3. Click Provide Data for Onboarding Paperwork tile
  4. Go to National ID Information section. National ID Card Type field is not greyed out

Cause

In the current Onboarding feature, this is how the system is designed. The Product Management Team is already aware of this and has created an enhancement ticket.

Resolution

Since this is an enhancement, we have no information yet on when this will be deployed. You may have this posted via the Influence Portal to track the progress of the enhancement.

Since we do not process enhancement monitoring via support ticket, the enhancement internal ticket (OBX-22052) can be posted via SAP Influence Portal. You may seek assistance with your CSM/Account Manager on how this ticket can be posted there for monitoring purpose.

Keywords

OBX, Personal Data Collection, National ID, OBX-22052 , KBA , LOD-SF-OBX-DC , Personal Data Collection , Product Enhancement

Product

SAP SuccessFactors Onboarding 2205